So today I called and this guy called Gerald in the USA baggage claim center told me they found my last bag and is being shipped to Los Angeles from London directly on today's flight.
But this is a complete lie.
We called more throughout and the day for more info and every time we called there are different information. One guy (called Chris, who sounded like a drunken frat boy with a perennial nasal congestion) even told us that all 4 bags are delivered to us in LA on July 30. Problem is that 3 of the 4 bags were delivered to us in London on July 17, not LA, not July 30 and not all 4 bags.
This is not the first time BA call center representatives lied to us. And more people on the web has been reporting many more lies by BA.
Lies and lies and lies. What exactly do they get out of it by lying? And to get our hopes up and crash it like a dying ant. Calling BA is like worse than talking to lawyers, lies are created for no reason at all.
T
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